Patient engagement is a process in which patients become invested in their own care. Engagement develops naturally when there is regular, focused communication between patient and provider, and it leads to behaviors that meet or more closely approach treatment guidelines. Patients engaged in their own care make fewer demands on the health care system and more importantly, they enjoy improved health.
Research shows that informed and engaged patients take a more active role in their own care. Healthcare organizations are discovering how patient engagement contributes to their financial and quality objectives.
for more, read these studies about patient engagement and its benefits:
Patient-Centered Care is Associated with Decreased Health Care
Reduction of missed appointments at an urban primary care clinic
Patient engagement and involvement - The King's Fund