Getting started with PES
PES was designed by two practicing physicians who are highly aware of the many demands on physician and staff time. Therefore, PES was structured to be simple to learn and easy to incorporate into clinic workflow. Behind the scenes, PES is technologically sophisticated but for users it can be as simple as a fax machine. PES communications also integrate seamlessly with popular EHR systems, if desired.
Starting PES in a clinic includes a role for physicians, the practice manager, and practice staff. To start, PES and the physician (or clinic executive if applicable) need to agree to and sign a business associate agreement. This is the document that establishes the primacy of protecting patient health information and the HIPAA regulations that ensure it. You can read more about business associate agreements on the US Department of Health & Human Services website.
PES will then ask the practice manager to confirm the clinic's contact information, fax number, and communication preferences. The practice manager is also the person who will inform and educate clinic staff about PES.
The next step is to review the New Patient Roster that PES provides. The roster lists all the patients that the data suggests are being managed by the physician. Once we receive confirmation that the physician is caring for the patient and that the disease condition exists we invite the patient to participate.
Many physicans create standing appointments and lab orders for patients that will need both on an ongoing basis.